At Ratnkamal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website or purchase our products.
When you place an order or attempt to make a purchase through our website, we may collect the following information:
Full name
Billing address
Shipping address
Email address
Phone number
Payment information (such as credit/debit card details or other payment methods)
When you browse our website, we automatically collect certain information about your device, including:
IP address
Web browser type
Time zone
Device information
Cookies and similar tracking technologies
Website usage and browsing activity
We also collect information related to your purchases, including:
Products ordered
Order history
Transaction details
Delivery information
We use the information we collect to:
Process and fulfill your orders.
Send order confirmations, invoices, shipping updates, and tracking information.
Respond to your questions, requests, or customer service inquiries.
Verify orders and help prevent fraudulent transactions.
Improve our website, products, and overall customer experience.
Analyze website performance and user behavior.
Send promotional emails, special offers, or product updates (where permitted by law or with your consent).
We retain your personal information only for as long as necessary to:
Complete your orders.
Provide customer support.
Meet legal, tax, and accounting obligations.
Resolve disputes and enforce our agreements.
When your information is no longer required, it will be securely deleted or anonymized.
We may share your information with trusted third-party service providers that help us operate our business, including:
Shopify (our eCommerce platform)
Payment processors
Shipping and logistics providers
Analytics and marketing service providers
These third parties receive only the information necessary to perform their services and are required to protect your information.
We may also disclose your information if required by law or to protect our legal rights.
Depending on your location and applicable privacy laws, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain types of processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal data.
To exercise any of these rights, please contact us using the details provided below.
Our website uses cookies and similar technologies to:
Improve website functionality.
Remember your preferences.
Analyze website traffic.
Enhance your browsing experience.
Support marketing and advertising activities.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page along with the revised effective date.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding your personal information, please contact us:
Email: ratnkamal05@gmail.com
We will make every reasonable effort to respond to your request as soon as possible.
